E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. It encompasses a wide range of online business activities, including retail sales, auction
E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. It encompasses a wide range of online business activities, including retail sales, auctions, and marketplaces. E-commerce operates through various platforms, such as websites, mobile apps, and social media.
The process typically begins when a consumer browses an online store, selects products, and adds them to their virtual shopping cart. Once ready to purchase, they proceed to checkout, where they provide shipping information and payment details. Payment can be made through various methods, including credit cards, digital wallets, or bank transfers.
After the transaction is completed, the seller processes the order, prepares the items for shipment, and sends them to the customer. E-commerce also involves customer service, returns, and feedback mechanisms to enhance the shopping experience.
E-commerce has grown significantly due to its convenience, accessibility, and the ability to reach a global audience. It allows businesses to operate 24/7 and provides consumers with a wide variety of products at competitive prices.
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